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Set up Amazon Alexa on Echo Dot, Echo and Echo Plus

You can use the Alexa Voice Service and its features and services (such as the Alexa app), in the U.S., UK and Germany.

Even though some Alexa-enabled products are available outside of the U.S., UK, and Germany, the Alexa Voice Service is only supported for customers with an Amazon account in U.S., the UK or Germany.

If you try to use your Alexa-enabled product with the Alexa Voice Service outside the U.S., UK or Germany, some Alexa services may not work or have limited functionality.

The Alexa App is not available in the Emarati Store of Apple and Google. We apologize for the inconvenience this may cause, and appreciate you for taking time to share your concern with us. Therefore, the Alexa App will not appear in the Apple App Store and Google Play Store if the user has a account in the UAE.

To the best of our knowledge, this is mainly due to a geographical licensing restrictions. Although, The VoIP feature of Amazon Alexa App could be another reason why it is not available for the users in the UAE.

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However, If you are from other countries where App is available in your App Store, please see the following steps.

Lets Get Started

To get started with Amazon Echo (1st, 2nd and 3rd Generation), place your device in a central location (at least eight inches from any walls and windows). You can place Amazon Echo in a variety of locations, including your kitchen counter, your living room, your bedroom nightstand, and more.

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Download the Alexa app and sign in. 

With the free Alexa app, you can set up your device, manage your alarms, music, shopping lists, and more. The Alexa app is available on phones and tablets with:

  • Fire OS 3.0 or higher

  • Android 4.4 or higher

  • iOS 8.0 or higher


To download the Alexa app, go to the app store on your mobile device and search for "Alexa app." Then select and download the app.

Turn on Amazon Echo. 

Plug the included power adapter into Amazon Echo and then into a power outlet. The light ring on Amazon Echo turns blue, and then orange. When the light turns orange, Amazon Echo greets you.


Connect Amazon Echo (1st , 2nd or 3rd Generation) to a Wi-Fi network. 

Follow the guided instructions in the app to connect Amazon Echo to a Wi-Fi network. To learn more, go to Connect Your Echo Device to Wi-Fi.


Talk to Alexa. 

You can now use your Echo device. To get started, say the "wake word" and then speak naturally to Alexa. Your Echo device is set to respond to the wake word "Alexa" by default, but you can change it at any time. To change the wake word by voice, you can say, "Change the wake word."You can also make this change in the Alexa app, by going to the menu and selecting Alexa Devices. Select your Echo device, and then select Wake Word.

Other than the Alexa App, the majority of the features of all Amazon Echo devices are yet available and can be used in the UAE.

This features include:

  • Entertainment

  • Productivity

  • Smart Home

  • Shopping

  • News and Information

  • Skills

You can set up your Amazon Echo devices without the Alexa App using any Wi-Fi enabled Windows-based computer or laptop and then use Chrome, Firefox, Microsoft Edge, or Internet Explorer (10 or higher) at


Free Technical support for setting up Amazon Echo Devices is available for products order to Homekit Limited only.